We provide support for the developer platform through a number of channels, depending upon the nature of your issue or question.
Questions? If you have a question about an API, Tool, or code you are working on.
Search, then post, to the Brightspace Developer Community
Defect report? If you have identified a candidate defect or a Brightspace configuration issue preventing you from using the developer platform.
If you are a D2L client, you can ask your organization’s Approved Support Contact to report this to the D2L Help Desk.
If you are a D2L partner, please report this to your D2L Partner Manager.
Improvement request? If you have an idea for a product feature you would like to see included in our developer platform in the future.
If you are a D2L client, you can ask your organization’s Approved Support Contact to submit an idea to the Product Idea Exchange.
If you are a D2L client, you can ask your D2L Partner Manager to submit an idea on your behalf.
Partner inquiry? You can visit our Partner Program home page to find more about being a partner, or if you’re already a partner, email your D2L Partner Manager.